- 2026.10.20
- Press Release
AI Phone Agent “BOTCHAN AICALL” Officially Launched, Delivering Service Quality on Par with Experienced Operators
wevnal Inc., provider of the BOTCHAN series, officially launched its AI phone agent, BOTCHAN AICALL, on October 20, 2026.
"BOTCHAN AICALL" is an AI voice agent that automates call center procedures—including inquiries, orders, cancellations, and changes—24 hours a day, 365 days a year. Trained on the customer service expertise of experienced operators, the AI delivers high-quality call handling while referencing customer information.
Companies that have implemented the solution have achieved results such as a 100% call completion rate (Orico Car Life Co., Ltd.), automation of 80% of incoming cancellation requests (NR Co., Ltd.), and an almost 50% reduction in operator seats while maintaining a response rate of at least 96% (Locabo Works Co., Ltd.).
If you are struggling with staffing shortages or inconsistent quality in telephone support, please visit our service website.
▼ “BOTCHAN AICALL” Service Website
https://botchan.io/lp/aicall
For more information, please see the full press release.