People and technology,
weaving information
to bring excitement to every day.
With AI-native management and products, we are evolving how companies and consumers communicate.
About us
The best customer service, at every touchpoint.
We run BOTCHAN, a personalized customer engagement platform.
BOTCHAN delivers communication tailored to each customer, end to end across every touchpoint: web, messaging and phone. A personalization platform that uses AI to serve each customer the right experience on the web.
Illustrative conversation
How can I help you today?
I have a question about this product.
Of course. What would you like to know?
Web Agent
Lifts your top line with smooth experiences that read each customer's intent.
MA Agent
Raises conversions with proactive communication driven by customer behavior analysis.
Phone Concierge Agent
Automates customer support and call-center work with AI, delivering expert-level responses at lower cost.
AI-native management, built to achieve our mission
To turn our ideals into reality as fast as possible, we use AI in every decision across the organization and run rapid cycles of testing and improvement. AI-native management is how we bring the best customer service to people sooner.
We test on ourselves first
Our own BOTCHAN operations are always the first testbed.
AI built into decisions
AI is part of how we make management decisions, speeding up every validation cycle.
Only proven know-how
We bring only methods refined in-house to our clients' solutions.
Building an exciting future, together.
We are looking for people who enjoy change and use technology to create the new normal.
Contact us
Thinking about BOTCHAN or curious about a feature? Start with a quick conversation.
Our dedicated team will propose the plan that fits you best.